Etiquette Tips
Place Setting & Descriptors
- First thing upon being seated, place napkin in your lap
- Work “out to in” with utensils
- Hold beverages in stemmed glasses by the stem, not the bowl
(helps ensure hands do not warm the beverage) - No hats or gum at the table
- Always say “please” and “thank you”
- Remember to thank the host

- Service Plate or Charger
- Butter Plate
- Dinner Fork
- Fish Fork
- Salad Fork: If the salad is served after the entrée, the small salad fork is placed to the right of the dinner fork, next to the plate. If the salad is to be served first, and fish second, then the forks would be arranged (left to right): salad fork, fish fork, dinner fork
- Dinner Knife
- Fish Knife
- Salad Knife (Note: there is no salad knife in the illustration): If used, according to the above menu, it would be placed to the left of the dinner knife, next to the dinner plate. If the salad is to be served first, and fish second, then the knives would be arranged (left to right): dinner knife, fish knife, salad knife.
- Soup Spoon or Fruit Spoon
- Oyster Fork: If shellfish are to be served, the oyster fork goes to the right of the spoons. Note: It is the only fork ever placed on the right of the plate.
- Butter Spreader
- Glasses: These are placed on the right, above the knives and spoons. They can number up to five and are placed in the order they will be used. The water goblet (la) is placed directly above the knives. Just to the right are placed a red (lc) or white (ld) wine glass. A sherry glass or champagne flute (le), to accompany a first course or for an opening toast, go to the right of the wine glasses
- Napkin
Emily Post Top 10 Table Manners for Kids
- Please and thank you are magic words. Use them every
day! - When you meet people, look them in the eye, say, “Hello,”
and smile. - Oops! You’ve bumped into someone. Do say, “Excuse me!”
- Oops! You’ve just burped. Do say, “Excuse me!”
- If you see someone who needs help, help!
- When someone does something nice for you, say, “Thank
you.” - When someone gives you a gift, send a thank-you note.
- Chew with your mouth closed.
- Take turns at home, at school, at the park, everywhere.
- Be kind to the people who help you every day—the police
man, the lunch lady, the grocery clerk, everyone.
Download the Infographic
Top 10 Table Manners for Kids
“Etiquette is the science of living. It embraces everything. It is ethics. It is honor.”
– Emily Post
Emily Post Top Ten Business Etiquette Behaviors for Building Better Relationships
- Be on time. Avoid doing “just one more thing:”
- Classic and true: Use “Please” and “Thank you.”
- Always present yourself to represent your organization:
attire, attitude, effort. - Harness the power of the sincere compliment.
- Fight demeaning behaviors or superior attitudes in yourself.
- Take responsibility: apologize and have a solution.
- Be prepared. Period.
- Know that your actions outside of work affect you and
your organization. - Focus on etiquette for greetings, table manners, and work
space issues. - Embrace and use the principles of etiquette:
Consideration, Respect, and Honesty.
Download the Infographic
Top 10 Business Etiquette Behaviors for Building Better Relationships
Tips for Making a Great First and Lasting Impression
- Arrive approximately 5 minutes early, but no more than 10 minutes
- Stand, smile and shake hands
- Look the person in the eye
- Get their name and give them yours (use last names upon first introduction)
- Have a firm grip (but not bone crushing) and pump two to three times for the handshake
- If wearing a name tag, make sure it is on your right-hand side lapel
